You might be better off asking this over at http://answers.microsoft.com/en-us/windows/forum/windows8_1?tab=Threads since that's more geared towards that kind of usage query.
That said, when you say you want to create an "icon on my screen" what do you mean? Are you talking about getting the icon to show on your Start screen, or adding a shortcut to your desktop? If you mean the former, if the icon isn't listed on the initial Start screen view, click on the little down arrow in the bottom left, you'll now see all the programs installed listed there. Find Word, right click on it, and then select Pin to Start.
In terms of your email, the method depends on what you exported them from, what format you exported them in, and what program you're trying to import them to. Can you confirm?
Hi,
Regarding to "move the email address", are you referring to export\import your contacts, take Outlook as example,
Export contacts
https://support.office.com/en-us/article/Export-contacts-10f09abd-643c-4495-bb80-543714eca73f
Just my concern, If you have any issues about Outlook (if you're using outlook), please post associated issue in the following forum
https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook